Course Overview
The payments industry never stops evolving, and neither should you. The Payments Operation Professional (TPOP), the second course in The Payments Professional Course Suite, builds on the foundation of The Payments Professional (TPP) to give you an in-depth understanding of the latest payment processing systems, platforms, and operations.
Dive into EMV technology, processing codes, and the roles of key stakeholders in the payment ecosystem. Master dispute resolution, investigation techniques, and evaluation skills while becoming an expert in billing, settlement, and reconciliation processes. Plus, learn to navigate card scheme rules and technical specifications like a pro.
By the end of this course, you’ll be a sharper, more efficient operations professional, ready to thrive in the fast-paced world of payments.
Pro Tip
TPOP is part of The Payments Professional Course Suite, a powerhouse of four courses designed to give you a complete payments education. Take them in order for maximum impact:
The Payments Professional (TPP)
The Payments Operation Professional (TPOP)
The Payments Business Professional (TPBP)
Remote Payments
Ready to level up? Let’s get started! 🚀
Who is this course for
💼 Payments Pros Looking to Level Up: If you’ve got experience in electronic payments and want to dive deeper into operations, this is your next move.
🌍 Global Problem-Solvers: Perfect for those who thrive on resolving disputes, optimizing processes, and mastering the nitty-gritty of payment systems.
🚀 Future-Ready Professionals: Ready to sharpen your skills in billing, settlement, and reconciliation? This course will make you a payments operations powerhouse.
✔️ Anyone looking to advance their career in payment operations.
Join a global community of like-minded professionals and take your operations expertise to the next level!
Learning Outcomes
By the end of this course, you will be able to:
Understand the latest payment processing systems and platforms, including EMV technology and processing codes.
Identify the roles of key stakeholders in the payment ecosystem and their interactions.
Develop proficiency in dispute resolution, investigation, and evaluation techniques.
Master billing, settlement, and reconciliation processes.
Navigate card scheme rules and technical specifications with confidence.
Apply operational best practices to enhance efficiency and compliance in payment processing.
Skills you’ll gain
Payment Processing Systems Expertise
Dispute Resolution & Investigation Skills
Billing, Settlement, & Reconciliation Mastery
Card Scheme Rules Proficiency
Card Technical Specifications Proficiency
Operational Efficiency & Compliance
Fraud & Risk Management
Frequently Asked Questions